Shipping & Policies
Orders will be prepared for shipping after payment has cleared. Please note that any orders made over the weekend only clear by Tuesday. Orders are prepared within 2-3 working days.
Your order is delivered to your door. Delivery should take 3-5 working days for all regional areas in South Africa. 4-7 days after shipping for outlying & remote areas.
Pre ordered items will be packaged & sent to you 5 working days after the products have been received by us. We will mail you should there be any delays.
R60 for all orders under R400. Free shipping for all orders over R400.
Refund & Return Policies
Can I get a refund or exchange my purchase?
We will gladly accept returns or exchange items within 7 days of you receiving the item. In order to arrange a refund or exchange you can contact us at firstname.lastname@example.org
A refund will be made within the 7 day period if the item has a manufacturing defect. The product needs to be in it's original state in order for an exchange or refund to take place. In order for an exchange to take place, you will have to incur the courier fee for both the return of the item and delivery of the new item to you.
Belly Baskets - Will The Paint Flake?
All belly baskets are handmade & hand painted. Overtime, if used often will wear or flake. Some customers love the look, some don't. We hope you love the characteristics your basket takes on once in your space.
Our refund and return policy does not apply to the 100% Merino Wool Blankets. Please see return policy listed under 100% Merino Wool Blankets 101.